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403 Developer Inactive

  1. I recently started to use the API again after about a week or so, and I have been getting the following as a return:

    <h1>403 Developer Inactive</h1>

    When processing the following request:

    http://api.whitepages.com/find_person/1.0/?firstname=erica;lastname=locke;city=stratford;state=ct;outputtype=JSON;api_key=API_KEY

    I took my key out for security, but no matter where I process it either in Firefox or cURL I still receive the same response.

    Message edited by Sean Dietrich 6 days ago

  2. Dan_WhitePages2 years ago

    Hi Sean,

    You during the signup process you will have received with a link to confirm your application. Currently your api key is marked as waiting for your confirmation. I've gone ahead and enabled your account.

    Dan

  3. Sean Dietrich2 years ago

    I was pretty sure I clicked it, but I suppose I did not, Thank You

    Sean

  4. mmalonda2 years ago

    I got the same problem. my whitepages account said my API key is active but when I try to access it through curl, it says developer inactive. can you help me? and I am working on my school project which i have to do "Identify the resources (e.g., mapping from number to name)" how can i do that? any advice? I am using ubuntu and curl btw. thank you

  5. mmalonda2 years ago

    by the way my name is martha malonda

  6. Dan_WhitePages2 years ago

    Hi Martha,

    Your key is active. You'll need to put quotes around your URL in cURL or you will have shell interpolation of the ; or & in the url. This can cause the result code you are seeing.

  7. AdminAdhithiya2 years ago

    Hi Dan,
    me too getting this same error. i check my url,key and parameters everthing is perfect. but still i getting this error. my account status is active. also i clicked the confirmation link send my Whitepages. help me on this ASAP.

  8. hernan_whitepages2 years ago

    Hi AdminAdhithiya,
    Can you please send me an example of your query, I can see you have made 26 successful calls and no errors. Your account is active as is your API_KEY.

    Thanks,

  9. anyone352 years ago

    im new to this and have my doubts about it working should be fun to see

  10. sundansx2 years ago

    I am getting the same error as above. My account shows as active and I made some successful queryies via firefox about a day ago, but today it is giving me this error. Any idea why? Thanks.

  11. pagine2 years ago

    Even I am getting the same error as above today.Help me

  12. ashore2 years ago

    Another instance of <h1>Developer Inactive</h1>

    I'm developing a CAD application - NO BATCH LOOKUPS - I PROMISE! and my testing may have inadvertently violated the seconds limit.

    My key is.
    <API_KEY>

    Appreciate any help on this. AS

  13. LarryS2 years ago

    Same problem with the "Developer Inactive" message for me as well. This worked a few days ago. I think it started failing around May 30. When I signed in to check my status, it said Active, the API key it displayed was not the one I have always used. I changed my code to use the 'new' API, but the error persists.

    Here's what I see on my browser:

    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <h1>Developer Inactive</h1>

    Thanks for any help.

  14. jim2 years ago

    I am seeing the same thing with mine.

  15. vmohan2 years ago

    when i check my url it gives 403 error. please help me out.

  16. djbinter22 years ago

    Yes, I also see:

    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <h1>Developer Inactive</h1>

    Seems like the application is not resolving correctly.

  17. smnirven2 years ago

    Hey there, I'm getting the exact same problem as well. My application sleeps for about 5 seconds between making requests. It gets through about 5 requests and then I start getting the 403 developer inactive problem. Please help!

  18. franklovecchio-dev2 years ago

    K -- I'm making a GET request from Play! using their standard library. My application is active. I can go to the requested URL in a browser and return something (even though there are no listings):

    { "listings" : [], "meta" : { "apiversion" : "1.0", "linkexpiration" : "2011-10-06", "searchlinks" : { "homepage" : { "linktext" : "Whitepages.com", "url" : "http://www.whitepages.com/16176/" }, "self" : { "linktext" : "Link to this api call", "url" : "http://api.whitepages.com/reverse_phone/1.0/?phone=<phone>;api_key=<apikey>;outputtype=JSON" } }, "recordrange" : { "lastrecord" : "0", "firstrecord" : "0", "totalavailable" : 0 }, "searchid" : "11011302951513769845" }, "result" : { "type" : "success", "code" : "No Data Found", "message" : "The search did not find results" } }

    But using the standard library I get a 403 Developer inactive error. What's going on here?

  19. bheathr2 years ago

    I have activated my account, and it has been about an hour. I am still getting <h1>403 Developer Inactive</h1>

  20. Dan_WhitePages2 years ago

    bheathr, your account is active and the key works. (I just checked it)

    Please check the URL you are using to make the request. If the api_key isn't being passed in you will see this error.

  21. Riyaz Mohd1 year ago

    I have activated my account on 24-02-2012 and still I am still getting <h1>403 Developer Inactive</h1>. Please do the needful.

    Thanks & Regards Riyaz Mohd.

  22. Riyaz Mohd1 year ago

    Sorry small mistake on my part, its working fine and well.

  23. phice1 year ago

    I am also getting <h1>Developer Inactive</h1>. Please help

  24. theryanburke11 months ago

    Had this issue. Constructing a URL and pasting into browser worked fine, but curl and web app requests were failing with 403 Developer Inactive.

    Solution: change URL param separator from semi-colon ';' to ampersand '&'.

    Failing URL: http://api.whitepages.com/reverse_phone/1.0/?phone=1234567890;api_key=<redacted key>;outputtype=JSON Fixed URL: http://api.whitepages.com/reverse_phone/1.0/?phone=1234567890&api_key=<redacted key>&outputtype=JSON

  25. BorisYeltsin11 months ago

    <h1>403 Developer Inactive</h1>

    I re-clicked the confirmation link and it says I am already active. That was about an hour ago.

    No rush. I think I should go outside and play for a while anyhow.

    Have a great weekend!

    -Mark

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